Flexibility for your subscription
If you wish to change the timing of your delivery, reduce or extend the intervals of your delivery, change or cancel the product- simply log into your account to do so. The dashboard presents you with multiple options including:
- Change the timing of your order;
- Extend the interval of your order (e.g. 4 weeks to 3 weeks);
- Change your credit card details, billing address, shipping address;
- Update your product choice;
- Skip a delivery;
- Cancel your subscription; and more.
Further note on Cancellation & Refund
If you wish to cease the service, please do so before your reoccurring charge date. This date is displayed in your dashboard. We will not offer a refund if you failed to cancel your order before the set date, and will send you the product as per scheduled.
We do not have a set period of subscription, e.g. 12 months, as we understand that circumstances change and want to offer flexibility.
Please see our refund policy concerning product quality.